It’s been roughly a month now since I signed up for the NewsDemon usenet service and I must say that it has been a very good experience. The speed was exactly what I expected and retention seems to be very good. I have found a few articles that were missing, but they were also missing from NewsHosting (my previous favorite provider) so I can’t fault NewsDemon for that. I did have a somewhat rocky start with the free trial month, where there was a typo in my username they sent to me in email, but their online technical support (live chat) got me up and running immediately and were very courteous. I came away from that experience feeling as if I really mattered as a customer, and ultimately, that’s what really matters when dealing with a company. I really have nothing negative to say. A+ to NewsDemon.com. As a bonus, they also offer a free download of NewsRover. I haven’t downloaded this as I already have a nntp client that I’m very happy with, but I think it goes a long way it saying how much they care about their customers usenet experience.